First Touch Group
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A cleaner mopping a polished commercial entrance in warm evening light.

Premium commercial cleaning & workplace services

Clean spaces. Stronger first impressions.

Reliable commercial cleaning for offices, boutique hotels, managed properties, retail, and showrooms across London and surrounding areas. Trained teams, clear checks, and dependable cover.

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The First Touch promise

We deliver a consistently high standard of service, shaped around each environment and carried out with care, discretion and precision. Whether we are working in luxury retail, corporate spaces or other demanding settings, we take time to understand what matters to the people responsible for them. Clear processes, specialist knowledge and ongoing review keep the service dependable from one visit to the next.

Why First Touch

  1. Built for luxury environments

    Premium environments need a service planned around their materials, finishes and presentation standards. Our teams protect the details customers notice and work with the care, discretion and attention expected in luxury settings.

  2. Consistency you can rely on

    Great service should not depend on who is working that day. We use clear processes, regular quality checks and dedicated teams to keep the standard consistent from one visit to the next.

  3. A long-term service partner

    We build long-term relationships with our clients and stay close to the people responsible for each site. Clear communication and quick responses help us adapt when requirements change while keeping the agreed standard in place.

  4. Responsibility built into the service

    High standards include how the service is delivered. We combine careful service delivery with our ISO 14001-certified environmental management system, ethical supply-chain practices and initiatives that support employee wellbeing and social mobility.

Our services

Cleaning that fits how your building works.

  • A cleaner in a plain navy polo wiping a glass meeting table in an empty office after hours.

    Contract cleaning

    Scheduled daily and weekly cleaning that keeps workplaces consistently presentable, without disrupting the people who use them.

  • A team in uniform deep cleaning an office — vacuuming carpets, mopping floors, and detailing glass.

    Deep cleans

    Periodic, thorough work beyond the daily routine — edges, fixtures, and the places that quietly collect wear.

  • A premium stone washroom vanity with folded towels and unlabelled amber bottles.

    Washroom services

    Hygiene, restocking, and a finish that guests and colleagues notice the moment they walk in.

  • A marble lobby floor being machine-polished to a quiet sheen.

    Floor care

    Hard floors, stone, and carpets kept to a premium standard, protecting both appearance and the material itself.

  • Neatly arranged washroom consumables on a stone vanity in a premium commercial restroom.

    Consumables supply

    Quality washroom and workplace supplies, replenished reliably so presentation never depends on a last-minute run.

  • An after-hours office being cleaned while city lights show through the windows.

    Out-of-hours cleaning

    Discreet service around your people, guests, and operations — early, late, or overnight as the building requires.

Why First Touch

A cleaning team you know, backed by visible checks.

  • 01

    Carefully selected

    Carefully recruited, DBS checked, and trained before they arrive on site.

  • 02

    Fully compliant

    PAYE employed teams, insured, with health and safety and GDPR handled as standard.

  • 03

    Quality focused

    Audited cleans and quality checks so the standard does not drift from visit to visit.

  • 04

    Flexible cover

    Our trained cover team steps in for sickness, holidays, and urgent changes, so the work still happens.

Who we work with

Cleaning shaped around how each building runs.

  • A bright, empty office lobby with polished floors and a calm reception desk.
    For

    Offices & workplaces

    Reception to boardroom, kept to a standard that matches the work happening inside.

  • A boutique hotel lobby dressed with linen, brass, and fresh flowers.
    For

    Boutique hotels

    Guest-facing spaces where cleanliness is part of the stay, delivered quietly and on your timetable.

  • A quietly luxurious mansion-block hallway with a runner carpet and daylight.
    For

    Managed properties

    Common parts and amenity spaces that residents, tenants, and visitors judge in a glance.

  • A cleaner polishing the floor of a premium customer-facing commercial interior.
    For

    Retail & showrooms

    Customer-facing spaces kept polished and ready, from opening checks to discreet after-hours resets.

Standards

What keeps the work consistent, week after week.

We expect every visit, shift and site to receive the same care, precision and professionalism. Defined processes and quality checks make that standard repeatable and help prevent it slipping over time.

A trained cleaner working calmly in a modern office after hours.

Process

A clear plan, from walkthrough to ongoing reviews.

  1. Consult

    We walk the space, listen to how it is used, and agree the standard you need people to feel when they arrive.

  2. Plan

    A written cleaning plan: frequency, hours, products, access, and the details that stop a contract going vague after week one.

  3. Deliver

    A trained, consistent team carries out the work around your operations, with cover already thought through.

  4. Review

    We review, refine, and keep raising the standard. The contract should get sharper, not looser, over time.

Quote

Tell us about your building. We’ll send a clear cleaning plan.

We work with businesses and property teams. Prefer to talk? hello@firsttouchgroup.co.uk or 07900 123 456.

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